PrivacyPolicy

Passus DSE für Unterkunftgeber betreffend Meldedaten / Gästekarte


Reservation Data

  1. Reporting Requirement

Pursuant to the Austrian Reporting Law you are required to provide us with the data specified in § 5 and § 10 of the Reporting Law. This relates to the following data:

Name, date of birth, gender, nationality, country of origin, address plus postal code and - for international guests - type, number, issue location and issuing authority of a travel document, and also the date of arrival and departure.

  1. Guest Registry

Owing to our legal obligation arising from § 19 of the Reporting Law-Implementation Order, we shall maintain this data in a Guest Registry and save it for a period of 7 (seven) years, unless it is needed for a longer period of time for other purposes which are named in this Data Protection Statement.

[Nur bei elektronischen Gästeverzeichnis] The Guest Registry shall be maintained by us in electronic format, and for this purpose we shall transfer the data to an IT services provider. The data shall thus be saved locally. No transmittal into a third country shall occur.

  1. Transmittal of Data

The data categories of “arrival” and “departure,” linked with the country of origin, shall be transmitted to the community where the hospitality company is located, in accordance with § 6 of the Tourism Statistical Order. Also, aggregate data regarding the total number of overnight stays and total number of persons obligated to pay the room tax shall be provided to the Tourism Association of Paznaun - Ischgl, where we are members, and/or to the community. This shall be handled on the basis of § 19 of the Tyrol Accommodation Law.

  1. Legal Basis for Data Processing

 Data processing pursuant to the above Sections 1.1 to 1.3 shall be based on Art. 6 para. 1 lit. c of the DSGVO.

  1. Additional Data Transmittal to the TVB/Municipality

In addition, we shall provide your postal code and year of birth (in a pseudonymized and/or anonymized form) to our municipality and to our TVB for statistical purposes in order to prepare and evaluate the origin and age statistics by the Tourism Association (TVB). This transmittal is based on Art. 6 para. 1 lit. e (transmittal in the public interest) and lit. f (predominate lawful interest) DSGVO.  However, you may file an opposition at any time for reasons relating to your particular situation (Art. 21 para. 1 DSGVO).

  1. Guest Card
    1. General Information

You are entitled to obtain a guest card. The guest card grants the owner benefits and/or services at various companies in the region (e.g. reduced admission fees). The guest card is valid for the period of your visit.

  1. Issuance of the Guest Card

The guest card will be issued and validated by the accommodation provider solely at your request. It will be issued according to the Guest Card system employed by the TVB and/or by the accommodation company, either in the form of

  • an electronically generated guest card,
  • a Guest Card issued on your cell phone or
  • a copy of your reservation slip.
    1. Processed Personal Data

The following personal data, obtained from the reservation data (see Section 1 above) will be processed both for the electronically generated, and also for the cell phone-provided Guest Card:

First and last name, date of birth, country of origin/postal code and the date of arrival and departure.

If the Guest Card is issued in the form of the “reservation slip,” then it will contain the information required by § 5 in connection with § 9 of the Reservations Law (see Section 1.1 “Reservation Data”). In this case, no electronic processing will be performed relating to the Guest Card.

When using the Guest Card, the following additional personal data will be processed: Data relating to the frequency of use of the particular card, service requested, reservations, transaction logging, reference to the reservation data and accommodation company.

This data is required firstly to verify your identity and secondly to verify the validity of the Guest Card for the particular service requests, and if necessary, to allow invoicing of the benefits between the service providers, the TVB and any accommodation companies involved.

  1. Legal Basis for Data Processing

Processing of the data for purposes of the Guest Card shall proceed pursuant to your consent (Art. 6 para. 1 lit. a DSGVO).

Your consent can be withdrawn at any time by giving oral or written instructions to the accommodation provider at the email address [•].

  1. Operation of the Guest Card System

The Guest Card System is operated by the local tourism association (TVB). In addition, local accommodation operators and local companies (service providers) are involved.

The data that is processed for the Guest Card will be deleted after 40 (forty) months, unless additional retention is necessary for other lawful purposes (e.g. reporting requirements).

  1. Receivers of the Data

Data processed for purposes of the Guest Card will be provided to the local Tourist Association for invoicing to the service providers and/or accommodation operators.

The individual service providers who provide beneficial services based on the Guest Card, likewise will receive the data, provided you have used the Guest Card services provided by these companies.

To claim the benefits, you must present the particular Guest Card on which the data is recorded, and thus disclose the data to the service provider. The company will then check whether the card is (still) valid, usually by reading the bar code on the Guest Card and by transmitting the bar code data to our IT services provider. At this time personal data will be transmitted to the company, in particular also your identity data (to verify your identity and date of birth).

If the Guest Card has been issued in the form of a reservation slip, then its validity will be checked based on the copy of the reservation slip.

 

MUSTER: Achtung – Unten stehende Erklärung stellt lediglich ein unverbindliches Muster dar und ist von jedem Unterkunftgeber zu prüfen und allenfalls anzupassen.

 

 

Guest Card – Consent

 

 

I, _______________ (name), residing at _______________ (address) give my consent that my personal data, namely my first name, last name, date of birth, length of stay (arrival/departure) and country of origin/postal code, and also the data of other members of my party, may be processed for the purpose of issuance and usage of the Guest Card by the Tourist Association (TVB) of Paznaun - Ischgl by ________ (Firmenwortlaut des Unterkunftgebers) and for use of this data for central processing of services and payments relating to the Guest Card, and for transmittal of this data to the Tourist Association and to the Guest Card services provider (that being companies from whom you may claim Guest Card benefits). Data relating to the use of the Guest Card will also be processed there.

This consent can be withdrawn at any time at __________________ (Angabe der entsprechenden Kontaktdaten des Unterkunftgebers). The withdrawal of consent shall not affect the lawfulness of the data 

 






Data protection
 
The protection of your personal data is very important to us. Therefore, we process your data exclusively on the basis of legal regulations (DSGVO, TKG 2003). In this data protection formations we inform you about the most important aspects of data processing within our website.
 
 
Contact us:
 
Euro Id. - No. (UIDNo.): ATU62874018
Commercial register number: FBN 283228m - district court Innsbruck
Bank details:
Volksbank Landeck - Branch Ischgl
Account number: 00520032837
Bank code: 45850
IBAN: AT094585000520032837
Swift (BIC): VBOEATWWLAN
Address Salner Hotel Alpenrose GmbH
Bichlweg 19
6561 Ischgl
Austria / Austria
Telephone 0043 (0) 5444 5276
Fax 0043 (0) 5444 5593
Management Family Salner - Mr. Bernhard Salner
Email info@alpenrose-ischgl.at
 
Commercial Register: (Commercial Register Number) FBN 283228m - District Court Innsbruck
Tax identification (UID no.): ATU62874018
Bank details: Volksbank Landeck - Branch Ischgl
Account number: 00520032837
Bank code: 45850
SWIFT (BIC): VBOEATWWLAN
IBAN: AT094585000520032837
 
If you contact us via the form on the website or via e-mail, your specified data will be saved for the processing of the request and in the case of follow-up questions six months. We will not disclose this information without your consent.Data storage
We assign · d. In addition, the purpose of the simpler purchasing process and for better contract management, the web shop operator in the context of cookies, the IP data are stored, as well as the name, address and credit card number of the buyer.
In addition, the following data are also stored with us for the purpose of the contract: all the data you have specified in our forms. The data you provide is required for the preparation of the contract and for the implementation of contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transmission of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax consultant to fulfill our tax obligations.
After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiration of the tax retention period (7 years)
 
The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as of the kind 6 Abs 1 a) (consent) and / or lit b (necessary for the fulfillment of the contract) of the DSGVO.
 
cookies
Our website uses so-called cookies. These are small text files that are stored on your terminal using the browser. They do no harm.
We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal until you delete them. They allow us to recognize your browser on the next visit.
 
If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and that you only allow this on a case-by-case basis.
 
The deactivation of cookies may limit our website's function. Our website uses web analytics services: google-adword and e-tracker. The data is also used in non-European third countries.
For this purpose, cookies are used that allow an analysis of the use of the website by our users. The result
generated information is transmitted to the server of the provider and stored there.
 
You can prevent this by setting up your browser so that no cookies are stored.
 
We have concluded a contract with the respective provider for order data processing.
 
Your IP address is also recorded above but pseudonymized [eg by deleting the last 8 bits]. As a result, only a rough localization is possible.
The relationship with the web analytics provider is based on standard contractual clauses / adequacy decision of the European Commission (eg in the case of the USA: "Privacy Shield".
Data processing is performed on the basis of the statutory provisions of Section 96 (3) TKG and Article 6 (1) (a) (consent) and / or (legitimate interest) of the GDPR.
Our concern in the sense of the DSGVO (justified interest) is the improvement of our offer and our web appearance. Since the privacy of our users is important to us, the user data is pseudonymized.
 
The user data is stored for the duration of the regulations of the respective web analysis service.
 
Newsletter
You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter.
In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and postal code. Once you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the application.
You can cancel the subscription to the newsletter at any time. Please send your message to our email address / email address in the webshop system. We will immediately read your data in connection with the shipment.
 
 
your rights
You are entitled in principle to the rights to information, correction, deletion, limitation, data transferability. If you believe that
If your data breaches data protection law or your data protection claims have been infringed in a way, you can complain to the supervisory authority. In Austria this is the data protection authority.
 
 
You can find below contact information:
Euro Id. - No. (UIDNo.): ATU62874018
Commercial register number: FBN 283228m - district court Innsbruck
Bank details:
Volksbank Landeck - Branch Ischgl
Account number: 00520032837
Bank code: 45850
IBAN: AT094585000520032837
Swift (BIC): VBOEATWWLAN
Address Salner Hotel Alpenrose GmbH
Bichlweg 19
6561 Ischgl
Austria / Austria
Telephone 0043 (0) 5444 5276
Fax 0043 (0) 5444 5593
Management Family Salner - Mr. Bernhard Salner
Email info@alpenrose-ischgl.at
 
Commercial Register: (Commercial Register Number) FBN 283228m - District Court Innsbruck
Tax identification (UID no.): ATU62874018
Bank details: Volksbank Landeck - Branch Ischgl
Account number: 00520032837
Bank code: 45850
SWIFT (BIC): VBOEATWWLAN
IBAN: AT094585000520032837
 
Our data protection officer Salner Bernhard can be reached at info@alpenrose-ischgl.at or at 0043 5444 5276

 

Data protection

 
Euro Id. - No. (UIDNo.): ATU62874018
Commercial register number: FBN 283228m - district court Innsbruck
Bank details:
Volksbank Landeck - Branch Ischgl
Account number: 00520032837
Bank code: 45850
IBAN: AT094585000520032837
Swift (BIC): VBOEATWWLAN
Address Salner Hotel Alpenrose GmbH
Bichlweg 19
6561 Ischgl
Austria / Austria
Telephone 0043 (0) 5444 5276
Fax 0043 (0) 5444 5593
Management Family Salner - Mr. Bernhard Salner
Email info@alpenrose-ischgl.at

Commercial Register: (Commercial Register Number) FBN 283228m - District Court Innsbruck
Tax identification (UID no.): ATU62874018
Bank details: Volksbank Landeck - Branch Ischgl
Account number: 00520032837
Bank code: 45850
SWIFT (BIC): VBOEATWWLAN
IBAN: AT094585000520032837
 
 
We use the following data when you conclude a contract with us
 
Base data:
First and last name, complete address, all contact information (eg e-mail address, telephone number), information on the type and content of our contractual relationship.
 
Other personal data that you or third parties provide to us with your consent or otherwise as a matter of course in the initiation of the contract, during the contractual relationship (for example, to issue a guest card) or for the fulfillment of legal obligations:
Date of birth or age, marital status, sex, occupation, identity card, bank details, power of representation or representation, contractual obligations, notice / cancellation deadlines or other information about yourself that you have given yourself.

 

 
Financial data   compulsory registration   You are obligated under the Austrian Meldegesetz, with us with the in § 5 and § l 0 registration data to announce. This concerns the following data: Name, date of birth, gender, nationality, country of origin, address and zip code and - for foreign guests - the type, number, showroom and issuing authority of a travel document as well as the date of arrival and departure. Gaesteverzeichnis We will keep this data in a guest directory and store it for a period of 7 (seven) years, as long as it is not used for other purposes mentioned in this privacy statement, due to the legal obligation imposed on us in accordance with § 19 of the Reporting Act Implementation Ordinance become.   We also keep the guest directory electronically, for which we forward the data to an IT processor. This data is stored locally. A transfer to a third country does not take place. Disclosure of data The data categories "Arrival", "Departure" linked to the country of origin are forwarded to the municipality in which our accommodation is located in accordance with § 6 Tourism Statistics Regulation. The respective tourist office Ischgl, to which we belong, and / or the municipality also aggregated data on the number of total nights and the persons who are required to pay the residence tax to be transmitted. This is done on the basis of § 9 Tiroler Aufenthaltsabgabegesetz.     1.4. Legal basis of processing   The processing in accordance with points l.l to 1.3 above is based on Art. 6 para. 1 lit. c DSGVO (fulfillment of legal obligation).   1.5. Additional data transmission to TVB / Gemeinde   In addition, we pass on your postal code and year of birth in a pseudonymised or anonymised form for statistical purposes for the compilation and evaluation of origin and age statistics by the tourism association to our community and our TVB. This transfer is based on Art. 6 (1) (e) (public interest) and lit f (predominant legitimate interests) GDPR. On the other hand, they can appeal at any time for reasons arising from their particular situation (Article 21 (1) GDPR).
 
Gaestekarte
 
General
 
You have the opportunity to use a guest card. The guest card grants you benefits and / or benefits at various companies in the region (for example, reduced entry fees). The guest card is valid for the period of your stay with us.

Issuing the guest card
 
The guest card will only be issued and issued by the accommodation provider upon request. It will either be in shape depending on the guest card system used by the lodging establishment

an electronically generated guest card,
a handcrafted guest card or
of the punch of the registration form.
Processed personal data
 
The following personal data, which are determined from the registration data (see point 1 above), are processed for both the electronically generated and the hand-drawn guest card:
First name, last name, date of birth and length of stay (arrival / departure), country of origin, zip code.
If the guest card is issued in the form of the "registration form", it contains the content according to § 5 in conjunction with § 9 Registration Act (see above point "Reporting data" 1.1). In this case, no electronic processing for purposes of Gastekarte.
When using the guest card, the following personal data are also processed: data on the usage cycle, usage, bookings, transaction logging, billing data, reference to the reporting data and the accommodation provider.
The data is required to determine the identity of the guest and determine the validity of the guest card at the respective service provider and to enable the billing of the compensation between service providers, the TVB and, if necessary, the accommodation providers.

 

 
Legal basis of processing   The processing of the data for purposes of the guest card is carried out either on the basis of your consent (Article 6 (1) (a) GDPR) or, if the guest card is part of the provision of services within the scope of the accommodation contract. For the purposes of contract performance (Article 6 (1) (b) GDPR). You may withdraw your consent at any time from the accommodation provider or in writing to the e-mail address info@alpenrose-ischgl.at]. Operation of the guest card system e The guest card system is operated by the local tourist board ("TVB") and also involves local accommodation providers and local companies ("service providers"). The data processed for the guest card will be deleted after 48 (forty eight) months. Recipient of the Doten   The data processed for the purposes of the guest card is provided by the local TVB for the purposes of billing to the service providers and / or accommodation establishments. The individual service providers, who grant benefits on the basis of the guest card, will also receive the data, as far as you avail yourself of these services for the business guests. In order to claim rewards, you must show the respective guest card on which the data is displayed to the lead provider and thus disclose it yourself. The entrepreneur then checks whether this is (still) valid, usually by reading the barcode on the guest card and by submitting the barcode data to our IT processor. At the same time personal data are transmitted to the entrepreneur. In particular, your dentistry data (to verify the identity and date of birth). If the guest card is issued in the form of the "registration form", it checks the validity on the basis of the punch through the "registration form s". Other processing of your data d Basically, we process only those data which are absolutely necessary for the conclusion of the contract or for the fulfillment of the contract. If you have also given us your consent, we will process your data so that we will provide you with information about our services until further notice. We use the following communication channels, if you have given us this: Telephone, e-mail, SMS, post or social media channels.   Datenloeschung   Your master data and other personal data are deleted. if these are no longer required for the purpose of the storage purpose - usually after 7 (seven) years - or if storage becomes inadmissible for legal reasons.   Instead of a deletion, anonymisation of the data can also be carried out, which means that any personal reference is irretrievably removed.
cookies

 
Our website uses so-called cookies. These are small text files that are stored on your terminal using the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal until you delete them. They allow us to recognize your browser on the next visit.
If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and that you only allow this in individual cases.
The deactivation of cookies may limit the functionality of our website.

Web analytics
 
Our website uses features of the web analytics service google-adword, e-tracker, hotel-spider, e-pages. Data is also transmitted to non-European third countries. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and stored there.
You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding order processing contract with the provider.
 

Newsletter
 
You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter.
In order to provide you with targeted information, we also collect and process information voluntarily provided on your area of ​​interest, birthday and postal code.
Once you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.
You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: info@alenrorose-ischgl.at. We will then immediately delete your data in connection with the newsletter dispatch.

 

Social media plug-ins
The operator uses so-called "embedded" social media plug-ins (interfaces to social networks) on the website When visiting the website, dss system automatically connects to the respective social network due to the integration of the plug-ins transfers data (IP address, visit the website, etc.) ·
The data transfer takes place without the intervention and outside the responsibility of the operator. The user can prevent this data transfer by logging out of the respective social networks before visiting the website. Only in the "logged in" state, the social network can assign specific data to the user's activity profile through automatic data transfer.
The automatically transmitted data is used exclusively by the operators of the social networks and not by the operator. Further information on this, including the content of social network data collection, can be obtained directly from the website of the corresponding social network. There you can also adjust the privacy settings.
 
The social networks included on the website are: Twitter, Facebook, Google, Instagram

 

Facebook ("I like it")
 
Facebook Inc., 1601 S California Ave, Palo Alto, CA, 94304, United States For more information, visit https://www.facebook.com/policy.php

Twitter
Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107. US For more information, visit https://twitter.com/privacy

Google (,, + l ")
Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA For more information, visit https://policies.google.com/terms?hl=en

lnstagram
lnstagram, LLC lnstagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA For more information, visit https://help.instagram.com/155833707900388

You can claim the following rights with regard to the processing of your data:
 
Right of information: You have the right to know from us whether and to what extent we process your data.
Contact / Responsible:
Salner Bernhard

your rights
You are entitled to information, correction, cancellation, limitation, data transferability, revocation and opposition. If you believe that the processing of your data violates the data protection law or your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria this is the data protection authority.

Right to complain: If in your opinion the processing of your personal data violates Austrian or European data protection law, please contact us in order to clarify any questions that may arise. Of course, you have the right to complain to the Austrian Data Protection Authority or a supervisory authority within the EU.
 

Confirmation of the identity:
To protect your rights and your privacy, we are entitled to request proof of identity in case of doubt.
 

Rights encumbered by fees:
If you clearly infringe or particularly frequently claim one of the aforementioned rights, we are entitled to demand a reasonable processing fee or refuse to process the application.
 

Duty to participate:
Within the scope of obligations to cooperate we are obliged to provide data according to the legal regulations (for example